Head of IT Process and Infrastructure Management Practice
In order to avoid situations when IT service failure results in huge damages and to ensure prompt resolution of all problems in corporate information systems, IT department needs integrated tools for IT infrastructure monitoring and management.
CROC offers solutions for Help Desk establishment; provides IT service management audit and consulting services; designs integrated systems for IT infrastructure monitoring and management; supplies necessary products; and provides warranty and post-warranty services and technical support, modernization, and development services.
- Optimize the use of IT infrastructure
- Release personnel from routine IT process management operations
- Reduce risks during information system upgrade and scaling