Head of Voice Solutions Practice
Sergey joined CROC in 2002 as an engineer in the Telecommunications Department, and then subsequently worked as Senior Engineer, Project Manager, and Head of the Enterprise Telephony Group. In 2011, he was promoted to lead the Voice Solutions Practice.
Sergey’s team implements projects for large and geographically distributed companies, creates enterprise communication systems (legacy, IP telephony, UC) from the ground up, and performs subsequent upgrades and expansions.
Thanks to Sergey’s personal participation, CROC was awarded the highest possible Platinum Partner statuses by Avaya and AudioCodes, with this certification being renewed annually. In addition, win-win relationships have been established with global and Russian IT solution providers, such as Oracle Communications (AcmePacket), Plantronics, Jabra, Barsum, and ITooLabs.
Sergey’s team now includes ten specialists certified for the entire spectrum of equipment offered by these vendors, including field and lead engineers and technical managers.
Sergey has managed over 600 projects, including the design, implementation, and upgrading of enterprise geographically distributed telephony networks for M.video (over 300 sites) and Cherkizovo Group (over 120 sites), as well as the creation of telephony systems for Magnitogorsk Iron and Steel Work, Energosbyt Plus, Aeroexpress, Wimm-Bill-Dann, etc.
Sergey is an Avaya Certified Expert, the highest level of professional certification offered by the vendor.
Education: In 1998, Sergey graduated from Moscow Higher School of Radio Electronics for Strategic Missile Forces with a diploma in Radio Electronic systems. In 2012, he completed the CROC MBA program, which was developed jointly with the Higher School of Business Informatics at the Higher School of Economics.