Unified communications

We create effective communication tools for interacting with colleagues, partners and clients.

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Comfortable collaboration

We can set up a well-organized environment in your company to implement efficient, fun, secure and safe communication with colleagues, clients and partners. Our solutions offer an ability to quickly resolve business issues, maintain and support contact center operations and improve the quality of customer service. We will help you to free up the time of employees to focus on strategic problems and save company funds all along.

Partnerships with the best
We have built CROC Cloud with the latest products from global leaders such as Dell Technologies and Intel.
Individual approach
We focus on the needs of each client, recognizing unique details, characteristics and situational specifics of your business.
Customer focus
Our technical support service is ready to support you 24/7, advising through any convenient communication channel.
Professionalism
Our consulting team experts conduct surveys, prepare TCO and form a technological roadmap for IT development.

Portfolio of solutions

How can we help you?

Contact to discuss your digital future.

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Client success story

Task

We had to automate the processing of requests, reduce the contact center’s workload and increase customer loyalty.

Solution

Our ChatNavigator platform solution was integrated with the corporate website, Tele2 mobile applications, instant messengers, the Vkontakte social network and the Alisa voice assistant.

Result

The solution allows handling up to 80% of questions without involving an operator. The peak load on the chatbot is 15,000 conversations per day, and the total number of calls per month is over 300,000.

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Meet the team

Explore your opportunities with us

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