On December 15, IT company CROC will hold an online meetup on its service model for IT infrastructure management in geographically distributed offices. Experts will study several cases and explain how to centrally support users, systems and equipment and optimize technical support costs.

The online meetup will benefit managers and specialists who are in charge of IT infrastructure management in regional branches. CROC experts will address pressing issues related to the lack of local IT professionals, SLA compliance difficulties and the risk of business process failure.

Based on real-life case studies, the speakers will talk about how adoption of a hybrid service model can help centralize remote maintenance of IT infrastructure, as well as what benefits and challenges multi-branch companies may face. CROC specialists and guest experts will share their experience in establishing optimal interaction with vendors and scaling IT capacity to support remote work and limited resources.

In response to the pandemic and ever-increasing IT staff workload, many companies are striving to optimize maintenance of their various systems and equipment. This is especially true for businesses with many regional branches, where it is much more difficult to establish and streamline processes. At this online meeting, we want to show how the hybrid service model works when a service company acts as a single point of contact and coordinates all IT infrastructure maintenance tasks. We have a strong track record in this area and would like to share our expertise with the market.

Anton Lomovskikh
meetup speaker and Service Solution Expert at CROC

The online meetup will start on December 15 at 16:00. To register for free, please visit the website.