09 July 2021
CROC Becomes First NICE Portfolio Partner
In 2020, CROC and Nice completed several large-scale contact center automation projects, including deployment of recording, omnichannel analytics and voice biometrics systems at one of Russia’s largest banks. Over 19 years of cooperation in the Russian market, the partners have implemented around 100 complex projects using Nice solutions in various sectors, including banking, insurance, telecommunications and retail. In 2012, Nice granted CROC its highest possible Platinum Partner status.