We improve operational efficiency through robotic business processes, automation of KPI calculations, implementation of workflow systems for all types of technical documentation whilst taking into account industry requirements.
To organize the interaction of information systems in real time, as well as to obtain operational information or perform complex operations. Development of turnkey integration solutions - from requirements collection and design to implementation and further support.
Reducing the number of errors and reducing risks caused by humans whilst accelerating and improving the quality of repetitive operations.
Our technical support is the largest service authorization in the Russian IT market with a guaranteed response time to requests and troubleshooting. We work in all regions of Russia 24/7.
Speeding up the coordination of internal documents (orders, contracts, regulations) and streamlining the storage and archiving of their electronic copies.
The main task of the contact center is to solve customer issues regardless of the method they use to contact them: voice, web, e-mail, social networks, SMS, USSD, video calls. Contact centers automate the processing of typical calls and their distribution, increase the proportion of calls served, reduce the load on operators and help manage the quality of customer service.
Modeling systems of personnel motivation indicators, collecting data from various enterprise information systems to form personal indicators. KPI performance monitoring and visualization.
A necessary measure to protect against sanctions and to comply with legal requirements. Our experts will help you quickly and effectively switch from vendor products to the best domestic and open source solutions with flexible cost management.
We off the collection and safe storage of all available information about clients and their behavioral patterns. In addition we’re able to automate the process of interaction with customers. We can also set up marketing campaigns and develop additional services. Smart receivables management for individuals.
Digital transformation
Modeling of operating modes and optimal load distribution between units allows Mosenergo to minimize fuel costs and achieve maximum equipment efficiency
Content management
Automation of the technical workflow of a geographically distributed company made it possible to create a single information space at all stations of the concern and establish end-to-end business processes