Having worked with banks for over 20 years, we have learned to truly understand our clients’ business needs, and solve any arising issues through technology. Our team does not chase IT trends, instead choosing to select the best available tools for each specific goal. A unique and functional Customer Experience is in the strategic interest of any bank. With that in mind, what we offer financial institutions is not just another source of customer information or a communication channel, but rather a fully comprehensive user scenario.
Our portfolio offers a range of intelligent voice assistants and chatbots for banks’ contact centers. We have strengthened our portfolio with a new generation of client analytics for all relevant communication channels.
We provide information security in banks, build fraud protection systems, and make business continuity plans (BCP).
Experts provide digital marketing and product analytics practice services. Build up business metrics through close analysis of user trajectories.
Our arsenal of tools is constantly updated with the best and latest solutions. Each of them is designed to support or accelerate the development of your bank, including essential practices like microservice architecture, cloud platforms, and business process robotization.
The CROC team understands how important it is for financial institutions to meet the requirements of pertinent regulators, both on the infrastructure and operational sides.
In just 2 years our product and service development team, together with the CROC Accelerator, have added 31 products to our portfolio of solutions with average implementation term of under 1 month.
Reduced about 100 million rubles a year in operating costs using speech synthesis and recognition technology
The project on issuing digital bank guarantees on the blockchain platform Masterchain received the Finaward Award
22 April 2020
Taking care of transitioning to remote work was a complete surprise for some companies. In an interview for TAdviser, Valentin Gubarev, Director of Computer Systems Department at CROC, has shared his company’s experience in adjusting to working from home and associated risks and benefits.
27 November 2019
Today, hardly anybody questions the need for digital transformation of modern business. Alina Veselova, Senior Business Transformation Consultant, IT company CROC, explains how companies can evolve digitally by employing design thinking and whether engaging external partners for this may pay off.
08 May 2020
IT company CROC has announced an anti-crisis solution portfolio that helps businesses either promptly recover from the impact of the pandemic lockdown or maintain growth achieved during this tumultuous period.