CROC audited the existing network and performed all design, construction-and-assembly, and pre-commissioning necessary for upgrading. The project involved the use of a new family of Cisco Systems solutions.
Key Customer Benefits
25 percent savings thanks to the engagement of new technologies to connect to operator and public networks
New network backup and scaling technologies
New services at customer’s remote sites
LensMaster
Use of virtual infrastructure for ERP system
Project objectives: Implementation of a business-critical information system at minimum cost
Prior to the deployment of Oracle e-Business Suite, LensMaster’s IT unit could not forecast the exact application load. In order to mitigate financial risk, LensMaster decided to use virtual capacity provided by CROC’s outsourcing data center rather than purchasing IT equipment. Five months later, once the system was implemented and put into commercial operation, the customer determined the optimal infrastructure configuration and purchased the necessary equipment which was then installed (collocated) in CROC’s data center.
Key Customer Benefits
Saving money on IT infrastructure creation
BMW Russland Trading
Information Environment Monitoring and Management System
Project Objective: Effective development of IT infrastructure
CROC implemented an information environment monitoring and management systembased on HP OpenView for the centralized administration of customer computing and information resources.
Key Customer Benefits
Optimized information resource use
Higher IT service quality and faster hardware and software failure recovery
Reliable, secure, and consistent operation of all IT infrastructure components
Easier IT infrastructure upgrades in the future
BMW Russland Trading
Technical Support of Application Software
Project Objective: Reliable and proper operation of IT services
Since 2002, CROC has repaired all software support and maintenance issues, as well as made software fixes, upgrades, and testing for BMW Russland Trading. Technical support services are provided throughout the Russia Federation.
Key Customer Benefits
Prompt resolution of technical problems
Provision of reliable information about business processes from dealers thanks to analytical features for support services
Additional services such as periodical subsystems auditing and recommendations for performance optimization
kika
Implementation of an Engineering and Telecommunications Infrastructure for the First Russian kika Retail Store
Project Objective: Effective and secure operation of a new hypermarket
Within six months, CROC created an integrated infrastructure covering an area of 12,000m2 and including: a closed-circuit television system (CCTV), an access control and management system, a security and fire alarm system, a structured cabling system, a public address system, and a PABX (private automatic branch exchange) system.
Key Customer Benefits
Centralized control of hypermarket
Emergency warning
Major reduction in maintenance staff costs
METRO Cash & Carry
Telepresence Video Conferencing Solution
Project Objective: Implementation of a cost-cutting and business efficiency program within METRO Cash & Carry
CROC installed TANDBERG Experia High Definition Telepresence solution and renovated METRO's video conferencing room, including the installation and set-up of specialized lighting and room decor in compliance with manufacturer requirements.
Key Customer Benefits
Minimization of business travel costs
Rapid decision making opportunities for managers
Across-the-table visual communication experience
METRO Cash & Carry
IT Infrastructure Support and Maintenance
Project Objectives: Steady operation of IT hardware/software and IT resource accounting.
As part of its service contract, CROC provides comprehensive support services to all current and future Metro retail stores in Russia.
Key Customer Benefits
Fail-safe operation of APC uninterrupted power supply systems and the entire range of HP hardware
Fixed response time to hardware failure notices
Availability of service centers in remote regions enables prompt replacement of failed hardware
METRO Group
Data Storage System
Project Objective: Effective storage and quick access to corporate information
The solution is based on a high-performance EMC CLARiiON system connected to a Storage Area Network (SAN). Within this project, CROC built a centralized backup system and deployed an uninterruptible power supply.
Key Customer Benefits
Fault-tolerant solution
Uninterruptable access to data for users
Reliable corporate information storage
M.Video
Microsoft Enterprise Subscription Agreement
Project Objectives: Purchase and installation of the latest licensed Microsoft software.
In 2006, CROC and Microsoft concluded a five-year license agreement with M.Video – the first Russian agreement on purchase of licensed software for such a long term.
Key Customer Benefits
Reduced costs
Continuous software upgrades
M.Video
Automation of Central Office's Operations
Project Objectives: Provision of secured and continuous IT infrastructure operation, a highly-reliable server room, and remote connection to corporate resources in order to ensure that M.Video employees are always available.
In 2007, CROC equipped three floors of M.Video’s rented office center with a full set of engineering and information systems, laid LAN cables, upgraded telecommunication and telephony infrastructure, and installed server hardware.
Key Customer Benefits
Continuous availability of employees
Secured and continuous operation of IT infrastructure
Increased server room reliability
M.Video
Automation of Change, Configuration, and Asset Management Processes
Project Objectives: Automation of IT infrastructure change management process.
In 2008, unified database was deployed in 127 M.Video stores located in 50 Russian cities in order to ensure management of IT assets and IT configurations.
Key Customer Benefits
High-performance and regularly updated database for asset and configuration management
Unified system which stores information on all IT infrastructure users
Full-featured Russian web interface
Comprehensive knowledge base enabling search in Russian
The Seventh Continent
Corporate Information Analysis System
Project Objective: Implementation of a centralized corporate reporting system based on a central data warehouse
CROC developed a data model for The Seventh Continent that includes 62 dimensions, 86 indicators, and 21 report forms. The solution is based on the IBM Cognos 8 Business Intelligence product which includes efficient reporting and analysis tools and supports integration with other elements of the enterprise information infrastructure.
Key Customer Benefits
A single source of analytical information
Simplified and rapid report preparation
Transparent and high-quality reports
Effective data access management
X5 Retail Group (Perekryostok, Pyatyorochka)
Microsoft Enterprise Agreement
Project Objectives: Supply and installation of the latest Microsoft software within all of the group’s branches.
The three-year Microsoft Enterprise Agreement, concluded in 2007, covers all system software used on workstations, cash registers, and servers, and provides for continuous software updates and the annual addition of new products.
Key Customer Benefits
Reduced costs
Continuous Microsoft software updates
X5 Retail Group
Master Data Management
Project Objectives: Provision of sales analysis system for operations in Pyaterochka, Perekrestok, and Karusel retail chains.
The project involved the first implementation of a MDM system in a Russian retail company. In 2008, CROC developed a catalogue structure and classifiers for products, suppliers, and delivery terms and conditions. The target model comprises a product range catalogue (90 attributes and 45 business rules) and contractor catalogue (110 attributes and 75 business rules) as well as directories and classifiers.
Key Customer Benefits
Unified system of identifiers and classifiers of products, suppliers, and delivery terms and conditions
Facilitation of unified storage and management of commodity data
Implementation of strict and centralized classification system
Auchan
Video Conferencing System
Project Objectives: Increased employee efficiency and reduced travel costs
CROC, in partnership with TANDBERG, installed a TANDBERG Profile 8000 MXP high-definition video conferencing system at the Auchan Sokolniki head office in Russia, as well as TANDBERG Edge 95 MXP and TANDBERG 6000 MXP systems in its regional branches in St. Petersburg, Nizhni Novgorod, Samara, Rostov, Ekaterinburg, Krasnodar, Novosibirsk and Omsk.
Key Customer Benefits
Reduced business travel expenditure
Efficient face-to-face collaboration
Faster decision-making
Adidas
IP Telephony Deployment
Project objectives: Provide employees of Russian Adidas retail stores with new communication tools
In order to connect all Adidas stores into a unified corporate network, CROC integrated new H3C equipment with Cisco IP telephony technology used by the company in Moscow.
Key Customer Benefits
Optimal price/quality ratio
Lower telecommunications expenses
Unified information environment
M.Video
WAN Upgrade
Project objectives: Reduction of communication costs
CROC audited the existing network and designed, installed, and setup hardware systems (including server and computer equipment) within M.Video affiliates throughout Russia. The upgrade project is based on a new line of Cisco equipment and did not disturb employee workflow or interrupt business processes.
Key Customer Benefits
25% reduction in communication costs
Availability of new backup and scalable technologies
Opportunity to extend new services to remote branches
