Services
CROC is dedicated to providing comprehensive services and solutions for corporate businesses: from business intelligence systems to industrial automation systems, from high-performance computing and data networks to the engineering infrastructures of large office buildings. CROC's experience in the creation and support of ultra large-scale systems stretches over a decade.
Every one of CROC's projects satisfies numerous principal business objectives, such as providing business continuity, control, flexibility, transparency, security, and the delivery of maximum value for the investment. A wide range of our products are designed to increase the value of the existing IT infrastructure. Business application integration solutions reduce internal expenses and provide decision-makers with relevant information while the adoption of ILM (Information Lifecycle Management) helps optimize the use of computing resources. In addition, traffic optimization and network load balancing services increase telecommunications efficiency, and ITIL-based support systems increase the IT service level for business users. CROC's services and solutions include:
Data Centers
- Consulting services include: expert auditing; concept development; innovative tailoring of new IT solutions to best meet the customer's business needs
- Design and implementation of data center physical infrastructure
- Supply and deployment of server, cluster, data storage, data processing, backup, and recovery systems
- Creation of storage area networks (SANs)
- Organization of grid computing and virtualization of computer resources
- High-availability data centers: implementation of geographically distributed clusters, development of a disaster recovery plan (DRP) and disaster-recovery solutions
- Deployment of optical networks for complex geographically distributed cluster systems
- Implementation of monitoring and management solutions for data storage and data processing systems, data centers, and database management systems (DBMS)
- Preparation of data center information security solutions and data center physical infrastructure security solutions
- Load testing and optimization of customer's systems: either at our site (CROC's Competence Center) or at vendors' competence centers
- Data center outsourcing services
Storage Systems
- Hierarchical storage systems building
- Telecommunications infrastructure creation: storage area networks (SANs)
- Network Attached Storage (NAS) implementation
- Content Addressable Storage (CAS) Systems implementation
- Data Warehouse Management Systems implementation
- E-Archives Development
- Data Backup and Remote Replication Systems implementation
- Support Systems Deployment (UPS, guaranteed power supply systems, etc.)
Cloud Computing and Data Center Outsourcing Services
- Private cloud creation
- Infrastructure as a Service (IaaS)
- Software as a Service (SaaS)
- Platform as a Service (PaaS)
- Co-location
- Cloud computing consulting (evaluation of IT infrastructure for readiness to clouds; IT services audit for the possibility of migration to the cloud)
Automated Building Engineering Systems
- Automated control systems for the building of physical infrastructures
- Engineering systems for intelligent building:
- Low current systems
- Air-conditioning systems for technical facilities
- Comprehensive security systems
- Design and implementation of physical infrastructures for data centers
- Complex power systems
- Deployment of power plants for heat and electricity supply (based on gas-fired units)
Call Centers, Contact Centers, and IP Telephony
- Customized supply and setup of intelligent, multimedia contact centers
- Implementation of IP telephony solutions
- Innovative telecommunications infrastructure upgrades
- Contact Center integration with customer's existing applications, such as enterprise management systems, ERP and CRM systems and helpdesk
- Arrangement of an automated support service to provide technical assistance to end-users (helpdesk) based on a contact center
- Contact Center integration with internal portals and multimedia recording systems
- Support and maintenance services
Integrated Telecommunication Systems
- Telecommunication infrastructure implementation, upgrades, and optimization
- Distributed multiservice networks
- Access and backbone networks for telecom carriers
- Corporate LANs
- Wireless networks
- Network management systems (NMS)
- Network security solutions
- Data center telecommunications solutions
- WAN optimization/acceleration solutions
Video Conferencing
- Video conferencing systems
- Congress systems
- Sound recording and video display systems
- Multipurpose AV systems
Unified Communications
- UC are a unified platform integrating e-mail, VoIP, instant messaging and audio/video conferencing
Infrastructure Monitoring and Management Systems
- IT infrastructure monitoring systems
- Performance monitoring and resource planning systems
- Inventory management systems for hardware and software resources
- Service level management systems
- Workstation management solutions
- Failure detection and recovery solutions
Software Development and Customization
- Application software development
- Application software support
Information Security Solutions
- Cryptographic protection systems for information storage
- Security compliance management systems
- Public key infrastructure (PKI)
- Security information and event management (SIEM) systems
- Network security solutions (firewalls, VPN, attack prevention)
- Anti-virus systems
- Anti-spam, anti-virus, and other security solutions for e-mail systems
- Data loss prevention (DLP) systems
- Content monitoring and filtering (CMF) for web traffic
- Device control systems and application access control systems
- Software integrity control systems
- Multi-factor authentication systems for corporate networks
- Information rights management (IRM) systems
- Identity management (IDM), access management (AM), and single sign-on (SSO) systems
- Security audit and consulting services
Infrastructure Software Solutions
- Building basic IT infrastructures
- Enterprise e-mail systems
- Identity and Access Management (IAM) systems
- Information Lifecycle Management (ILM) systems
- Data backup systems
- Data archiving systems
- Virtualization solutions
- Terminal services
- Application delivery controllers
- Printing systems optimization
- Application Performance Management (APM)
- IT Infrastructure Management (ITIM)
Integration Solutions
- Enterprise Information Integration (EII)
- Business application integration
- Business Process Management (BPM) solutions
- Portal solutions
- Master Data Management (MDM) systems (a proprietary "CROC NSI" system)
Business Applications: Implementation and Integration
- Enterprise Resource Planning (ERP) systems implementation:
- Microsoft Business Dynamics Navision
- Microsoft Business Solutions Axapta
- Oracle E-Business Suite
- Enterprise Asset Management (EAM) systems implementation
- Customer Relationship Management (CRM) systems implementation
- Corporate Performance Management (CPM) systems implementation
- Enterprise application integration (EAI)
- Warehouse Management Systems(WMS) implementation
- Load testing and optimization
Teamwork and Collaboration Solutions
- Enterprise information management systems
- Enterprise portals
- Enterprise project management systems
- Enterprise e-mail systems
- e-Learning systems
- Automatic document scanning systems
Support and IT Outsourcing Services
- Computer hardware maintenance and support (such as HP/Compaq, IBM, and Sun Microsystems)
- Telecommunications hardware maintenance and support:
- Network equipment
- Enterprise-wide communication systems
- Video conferencing solutions
- Engineering systems service and maintenance
- Arrangement of an automated support service to provide technical assistance to end-users (helpdesk), ITIL/ITSM consulting services
- IT outsourcing services
- System software support (Microsoft, Oracle)
- UPS and backup power systems service and maintenance
- Data center outsourcing services
IT Consulting and IT Audit Services
- IT strategy development
- Technical consulting services
- Information systems audit services
- Project consulting services
- ITIL/ITSM process consulting services
- Development of a disaster-recovery plan (DRP)
- Load testing
