CROC is the number one IT service provider in Russia3, a leader in IT outsourcing4, application management5, BI and ERP solutions6, e-document management systems (EDMS)7, telecommunications8 and video conferencing9, and one of the largest providers of integrated data center10, building and facility infrastructures11.
CROC designs, deploys, and upgrades enterprise information systems and situation centers; develops and implements business applications, information security systems and manufacturing automation systems; upgrades customer software infrastructure; designs and implements data centers and storage systems, telecommunications infrastructures, video conferencing systems and contact centers, and deploys automated engineering systems for buildings, as well as infrastructure and building information modeling; and also provides comprehensive support and maintenance for information, computing, telecommunications and engineering systems.
In addition, CROC offers services based on its own commercial data centers and its public cloud, and also creates private and hybrid clouds based on clients’ data centers.
CROC is the only Russian systems integrator with a data center to receive full Tier III certification from the Uptime Institute, which regulates international standards for fault-tolerant data center design, construction, and operation.
The complete set of TIER III certificates, including Certification of Design Documents, Certification of Constructed Facility and Gold Certification of Operational Sustainability, guarantees reliable and uninterruptable operation of CROC's data center with 99.982% availability. The Gold certificate issued by the Uptime Institute is valid till 2018—a period during which this "quality symbol" will assure consistently skillful data center maintenance by CROC specialists, the quick resolution of possible problems, and proactive prevention in order to avoid crashes. CROC's expertise in this area is based on more than 20 years of experience in hardware maintenance.
CROC pays particular attention to maintaining high professional standards, continuous training, and new competence development amongst its workforce of over 2,100 employees.
We are the only company in Russia to hold top authorizations from all global IT leaders through effective cooperation with more than 220 hardware and software vendors. Furthermore, we regularly expand and improve our technology portfolio and partnerships in order to create integrated solutions that combine infrastructure and business process automation. Leveraging solutions offered by 30 Russian, 10 Asian, and 30 open source manufacturers, CROC enables customers to improve their IT function, regardless of the current challenging environment.
CROC operates 10 demo labs and 10 solution centers, including Russia's only 3D solution center, as well as EMC, HPE, and Symantec Solution Centers – all unparalleled in Russia.
CROC completes 2,000+ projects each year, including some federal-scale and international implementations:
CROC has participated in federal-scale projects such as GAS Vybory (Elections) State Automated System design and implementation; automation of All-Russian Population Census; deployment of IT infrastructure based on open source solutions for the Unified Medical Information and Analytical System (UMIAS); technical and maintenance support to the Unified State Register of Auto Roads (EGRAD) of the Federal Road Agency (Rosavtodor); automation of many establishments within a domestic judicial system; and uniting 83 regional branches of the Federal Antimonopoly Service of Russia into a single multi-service network.
Our national projects include: an engineering and telecommunication infrastructure for 11 Hoff. hypermarkets; video conferencing systems to ensure remote communications for managers in M.video. central office and all 230 stores; IT infrastructure monitoring system for VTB 24. Virtual Desktop Infrastructure (VDI) for over 200 offices of Raiffeisenbank throughout Russia (9,000 employees); multiservice network with over 30,000 POS all over Russia; and a system to optimize data transfer between VimpelCom's Moscow headquarters and regional branches.
Our global-scale projects include: an operational cash management system for Zarubezhneft in all regions in which the customer operates (Russia, Vietnam, Bosnia and Herzegovina, and Cuba); centralized Enterprise Content Management (ECM) system; unified corporate communications system for Ingosstrakh Insurance Company at 229 locations across the Russian Federation and offices in other countries (Azerbaijan, India, China, Armenia, Kyrgyzstan, Uzbekistan, Belarus, and Ukraine); and a backup data center for Alfa-Bank to ensure critical business process continuity at the bank's offices in Moscow and Russian regions, including subsidiary banks in Kazakhstan and the Netherlands, and the US financial subsidiary.
CROC does not tolerate corruption in any form. We believe that our Policy for Anti-Corruption Compliance By Employees reflects CROC's commitment to global standards of transparent and fair business, fostering corporate culture, adopting best practices in corporate governance, and upholding CROC's reputation.